<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Van Hessen RSS Feed</title><link>http://www.vanhessen.be/ en</link><description>Van Hessen</description><language>en-us</language><pubDate>Sat, 19 May 2012 22:00:04 +0200</pubDate><lastBuildDate>Sat, 19 May 2012 22:00:04 +0200</lastBuildDate><managingEditor>jochen@celcius.be (Jochen Sengier)</managingEditor><webMaster>jochen@celcius.be (Jochen Sengier)</webMaster><item><title><![CDATA[Spontaneous application]]></title><link><![CDATA[http://www.vanhessen.be/en/jobs/spontane-sollicitatie]]></link><description><![CDATA[Are you interested in a career at Van Hessen?

Then there is always the possibility to send an open application.

Apply via our application button, and add your motivation letter and Curriculum Vitae.  
You are familiar with the hotel industry
You are in possession of a driving license cat. B
You are service and customer oriented, and can work independently
You can easily express yourself in Dutch, French and English
 
Inclusion in a young and dynamic service-oriented team in a thriving SME
Great variety of tasks with great autonomy
An ideal combination of HORECA and ICT
]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/jobs/spontane-sollicitatie]]></guid></item><item><title><![CDATA[CUSTOMER SERVICE ENGINEER OPERA S&C]]></title><link><![CDATA[http://www.vanhessen.be/en/jobs/customer-service-engineer-opera-sc]]></link><description><![CDATA[ 
Providing installation procedures for Opera hotel management software (configuration, training, support during start-up)
Providing software support (remote and on site)
Testing and documenting software, reporting etc.
 
You are familiar with the hotel industry (preferably Sales & Conference) and ICT
Experience with SQL and providing trainings are an asset
You are in possession of a driving license cat. B
You are service and customer oriented, and can work independently
You can easily express yourself in Dutch, French and English
 
Inclusion in a young and dynamic service-oriented team in a thriving SME
Great variety of tasks with great autonomy
An ideal combination of HORECA and ICT
A company car and laptop make part of the salary
]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/jobs/customer-service-engineer-opera-sc]]></guid></item><item><title><![CDATA[Training]]></title><link><![CDATA[http://www.vanhessen.be/en/training/training]]></link><description><![CDATA[Dear visitor,

at this moment, no training is scheduled .   ]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/training/training]]></guid></item><item><title><![CDATA[BIBAC EXPO 2012]]></title><link><![CDATA[http://www.vanhessen.be/en/events/2012-09-01-bibac-expo-2012]]></link><description><![CDATA[We welcome you on BIBAC EXPO 2012.

Exact dates are not known yet!]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/events/2012-09-01-bibac-expo-2012]]></guid></item><item><title><![CDATA[Van Hessen branch of Menen expanded]]></title><link><![CDATA[http://www.vanhessen.be/en/news-press/news/20111130-van-hessen-filiaal-in-menen-nu-driemaal-ruimer]]></link><description><![CDATA[The new revamped showroom at Menin now offers three times more presentation space. The different demo-setups allow you to experience the strengths of the different systems.

Besides, we created a large reception area, and the façade was refreshed completely. Our products now fully receive the attention they deserve.

We welcome you to visit us!

Van Hessen
Kortrijkstraat 207 - 8930 Menen
Tel. 056-51 81 12 - Fax 056-51 38 22

www.vanhessen.be]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/news-press/news/20111130-van-hessen-filiaal-in-menen-nu-driemaal-ruimer]]></guid></item><item><title><![CDATA[MICROS Systems, Inc. to Acquire Torex Retail Holdings Ltd.]]></title><link><![CDATA[http://www.vanhessen.be/en/news-press/news/20120427-micros-systems-inc-acquisitie-van-torex-retail-holdings-ltd]]></link><description><![CDATA[Neuss, Germany - April 26, 2012-MICROS Systems, Inc. announces it has entered into an agreement to acquire Torex Retail Holdings Limited, a leading provider of innovative technology to the retail, hospitality and convenience and fuel markets. Torex's position in the UK and Europe will support MICROS's strategy of international expansion in the retail market. 

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. 

Torex has operations in the UK, Germany, Belgium, Netherlands, the Nordics, and the US.  Torex provides outlet and head office technology, through a mix of software, hardware, consultancy, implementation and maintenance and services.  Torex's technology portfolio ranges from Point-of-Sale to solutions which address merchandise planning, business analytics, loss prevention and multi-channel trading, as well as more consumer-facing solutions for e-commerce, vouchering, loyalty programmes and integration with social media networks. 

The deal is consistent with MICROS's long-term strategy to grow its retail presence in Europe, building upon the strong position of MICROS -Retail in North America.  As well as bringing valuable customers, technology and employee expertise, MICROS will use Torex's presence in the convenience and fuel market in Europe as a foothold for further expansion.   Torex's experienced retail division and the retail sales force in the UK and Europe will help MICROS increase its presence and sales growth potential outside North America.  In addition to the continued investment in market leading technology, customers will benefit from the extended product and professional service portfolio of the combined group.  

The completion of the acquisition is dependent on approval from a number of governmental regulatory bodies in Germany and Norway.  

"This is very exciting news for our industry and particularly for MICROS and Torex customers," stated Kaweh Niroomand, President, MICROS-Fidelio, EAME (Europe, Africa, and Middle East) at MICROS Systems Inc.  "More so than ever, technology innovation and efficiency are fundamental to business success and this acquisition will allow us to deliver a broader range of products and services to new and existing customers."

"This is a great deal for both companies, and reflects the transformation which has taken place at Torex as a result of our employees' hard work and commitment over the last few years," stated Steve Rowley, Chief Executive Officer, Torex.  "Together, we are positioned to provide our customers with a large portfolio of innovative technology which supports our customers' business needs."

About Torex 
Torex is a European market leader for store systems in Retail, Hospitality, Convenience and Fuel markets.  Our customers choose Torex to make the most out of their business, by gaining access to our deep market experience, innovative technology and global reach.

1,150 Torex people help over 3,000 businesses serve their customers every year, in over 30 countries.   Over the last year we have supported the launch of the PizzaExpress' ground-breaking voucher scheme and PayPal app, helped Mothercare to manage its franchise stock with Merchandise Planning and showed independent convenience retailers how to reap up to 2% improvement in margin.  Our client list includes market leaders such as B&Q, River Island, Lloydspharmacy, PizzaExpress, Costa Coffee, The Co-operative, Martin McColl, MRH, Londis, Hema and Deichmann.  

We provide outlet and head office technology to our core markets globally, through a mix of software, hardware, consultancy, implementation and maintenance and services.  Our technology ranges from Point-of-Sale to solutions which help our customers deal with merchandise planning, business analytics, loss prevention and multi-channel trading. We also provide consumer-facing solutions for e-commerce, vouchering, loyalty programmes and integration with social media networks. 

About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at www.micros.com or send an email to info@micros.com.]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/news-press/news/20120427-micros-systems-inc-acquisitie-van-torex-retail-holdings-ltd]]></guid></item><item><title><![CDATA[The ZOOVER hotel awards are presented !]]></title><link><![CDATA[http://www.vanhessen.be/en/news-press/news/20120511-de-zoover-hotel-awards-zijn-uitgereikt]]></link><description><![CDATA[The ZOOVER hotel awards are presented:

Carbon Hotel and Eburon Hotel are both listed in the TOP-25 Best Hotels in Belgium !

Van Hessen congratulates Different Hotels by winning this award!!]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/news-press/news/20120511-de-zoover-hotel-awards-zijn-uitgereikt]]></guid></item><item><title><![CDATA[Ariane Systems' Self-Service Check-in/out Kiosks Installed in 3 Stars Hotel's First MaxHotel Concept Property]]></title><link><![CDATA[http://www.vanhessen.be/en/news-press/press/20111027-ariane-systems-self-service-check-inout-kiosks-installed-in-3-stars-hotels-first-maxhotel-concept-property]]></link><description><![CDATA[8 November 2010

Ariane Systems' Self-Service Check-in/out Kiosks Installed in 3 Stars Hotel's First MaxHotel Concept Property
Self-service concept helps hotel group lower operational costs and provide value for guests 
  


PARIS, FRANCE -- Ariane Systems, the world leader in self-service check-in/out technology for the hospitality industry, has announced that their interactive kiosks are being used to facilitate guest self-service check-in and check-out at Belgium-based 3 Stars Hotels' first MaxHotel concept property in Brussels. Procured through Van Hessen NV, the exclusive distributor of Ariane kiosk solutions in the Benelux region of Europe, the kiosks provide room keys and deliver incoming messages to hotel guests at the new property, which offers 63 brand new, value-priced rooms in a modern, fully redesigned 9-story building on one of the most important boulevard crossings in the center of Brussels.

"3 Stars Hotels created the new MaxHotel concept with the vision of providing guests with the best hotel value in town," said Olivier Dubois, sales & marketing executive for 3 Stars Hotels. "Our business approach was very clear: "simple + smart comfort = great value." To make this concept work from a sales perspective, key areas of the hotels' operation needed to be reviewed. Our first MaxHotel has 63 rooms. Prices vary from 45 to 145 Euros per night depending the seasons and local events. The only way to achieve that low rate was to completely review the hotel functions included in the price. We decided that at MaxHotel, all staff functions would be reduced to a single property attendant. The Ariane kiosks have allowed us to combine staff functions in order to create that level of efficiency." 

At MaxHotel, all reservations are all pre-paid online. When guests arrive at the property, they use the Ariane kiosks to perform an efficient self check-in and receive their room assignment and guestroom keycards, as well as directions and any incoming messages. Since the installation, a reporting module that is included in the kiosk software has shown that 70% of guests at MaxHotel complete the check-out operations in less than 90 seconds.

After checking in. guests proceed directly to their rooms without staff assistance. This provides both convenience and privacy for the guest. In addition, it leaves the hotel attendant free to perform multiple other tasks, and provides significant operational savings for the hotel.

"Travelers today either opt for luxury or for a low budget stay," said Oliver. "Being a mid-range hotel group, 3 Stars Hotels falls right in between. We've been thinking about the future of hospitality, and have realized that the time has come to scale back some common hotel practices to make lodging more efficient as well as more affordable. That is the idea behind our MaxHotel concept brand."

Being a low cost hotel, however, doesn't mean offering a low cost environment. All rooms at the MaxHotel in Brussels are brand new, non-smoking, equipped with flat screen TV and WIFI connection, with individual air conditioning and private bathrooms. "Ariane Systems is proud to provide the interactive check in/out kiosks that are helping 3 Stars Hotels and MaxHotel achieve their vision of providing excellent value at affordable rates," said Laurent Cardot, CEO of Ariane Systems. 

For more information, please contact Christelle Pigeat at Ariane Systems at +1 (514) 295 5944, email cpigeat@ariane-systems.com or visit www.ariane-systems.com.


About Ariane Systems | Ariane Systems is the world's leading provider of self check-in / check-out technology solutions for the hospitality industry. Founded in 1998 by Michel Lavandier and Laurent Cardot, Ariane now has over 1,600 installations running at hotel properties in 20 countries. Numerous hotel chains utilize Ariane's electronic kiosk solutions to streamline the check-in/out process. These include Accor, B&B Hotels, Choice Hotels, Fasthotel, InterContinental Hotels Group and Starwood Capital's Louvre Hotels, among others. With corporate headquarters based in Paris, France, Ariane Systems maintains regional offices in the UK, Germany, Spain, Benelux, Scandinavia, the Middle East and North America. For more information, please visit www.ariane-systems.com.


About Van Hessen NV - Belgium | Founded in 1919 in Rotterdam, Van Hessen BV is the distribution partner for Ariane Systems in the Benelux region, which comprises Belgium, Netherlands and Luxembourg. Specializing in hotel and catering technology solutions, Van Hessen was the first European MICROS distributor in 1979, and since the merger of MICROS and Fidelio in 1993, has been the premier distributor of MICROS-Fidelio solutions in Benelux. With over 300 hotels and 1000 restaurants installed with MICROS products, Van Hessen is the leading hospitality solutions provider for the region. For more information please visit www.vanhessen.be.]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/news-press/press/20111027-ariane-systems-self-service-check-inout-kiosks-installed-in-3-stars-hotels-first-maxhotel-concept-property]]></guid></item><item><title><![CDATA[Kiosks Issue Keycards, Messages & More for MaxHotel Concept Property]]></title><link><![CDATA[http://www.vanhessen.be/en/news-press/press/20111027-kiosks-issue-keycards-messages-more-for-maxhotel-concept-property]]></link><description><![CDATA[The Belgium-based 3 Stars Hotels' first Max Hotel concept property in Brussels is facilitating guest self-service check-ins and check-outs through the use of Ariane Systems' interactive kiosks. Procured through Van Hessen NV, the exclusive distributor of Ariane kiosk solutions in the Benelux region of Europe, the kiosks provide room keys and deliver incoming messages to hotel guests at the new property, which offers 63 brand new, value-priced rooms in a modern, fully redesigned 9-story building on one of the most important boulevard crossings in the center of Brussels.
 
"3 Stars Hotels created the new MaxHotel concept with the vision of providing guests with the best hotel value in town," says Olivier Dubois, sales and marketing executive for 3 Stars Hotels. "Our business approach was very clear: 'simple + smart comfort = great value.' To make this concept work from a sales perspective, key areas of the hotels' operation needed to be reviewed. Our first MaxHotel has 63 rooms. Prices vary from 45 to 145 Euros per night depending the seasons and local events. The only way to achieve that low rate was to completely review the hotel functions included in the price. We decided that at MaxHotel, all staff functions would be reduced to a single property attendant. The Ariane kiosks have allowed us to combine staff functions in order to create that level of efficiency."
 
At Max Hotel, all reservations are all pre-paid online. When guests arrive at the property, they use the Ariane kiosks to perform an efficient self check-in and receive their room assignment and guest room key cards, as well as directions and any incoming messages. Since the installation, a reporting module that is included in the kiosk software has shown that 70% of guests at MaxHotel complete the check-out operations in less than 90 seconds.
 
After checking in, guests proceed directly to their rooms without staff assistance. This provides both convenience and privacy for the guest. In addition, it leaves the hotel attendant free to perform multiple other tasks, and provides significant operational savings for the hotel.
 
"Travelers today either opt for luxury or for a low budget stay," says Dubois. "Being a mid-range hotel group, 3 Stars Hotels falls right in between. We've been thinking about the future of hospitality, and have realized that the time has come to scale back some common hotel practices to make lodging more efficient as well as more affordable. That is the idea behind our Max Hotel concept brand."
 
Reporter- Mina
 
source: htmagazine.com]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/news-press/press/20111027-kiosks-issue-keycards-messages-more-for-maxhotel-concept-property]]></guid></item><item><title><![CDATA[SSP The Food Travel Experts]]></title><link><![CDATA[http://www.vanhessen.be/en/customer-cases/ssp-the-food-travel-experts]]></link><description><![CDATA[In 2009, a collaboration started between Van Hessen and SSP, leader in restauration on transportation sites, to start the Micros 3700 & Ovation project in the Benelux countries.

Michèle Chiozzi, IT director SSP, and the company Van Hessen, worked closely together to install the Micros 3700 & Ovation POS systems in all 43 sites where SSP is located. This project was completed successfully in June 2011.

The implementation did not only include point-of-sales, but also central reporting through mymicros.net, a new inventory control using myinventory, and the management of loyalty cards with iCare. 

The company Van Hessen also centralizes the programmation of the POS terminals managed by SSP.

Managing Director Benelux, William Vandenberghe, is extremely pleased with the results.

The company Micros and SSP not only collaborate in the Benelux, but also in Spain, Egypt, the United States, England and Scandinavia.

The collaboration between Van Hessen and SSP in the Benelux has become a true "partnership" .]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/customer-cases/ssp-the-food-travel-experts]]></guid></item><item><title><![CDATA[Antwerp Learning & Meeting Point]]></title><link><![CDATA[http://www.vanhessen.be/en/customer-cases/antwerp-learning-meeting-point]]></link><description><![CDATA[ALM is the centre for meetings and conferences in Antwerp. With twenty meeting rooms and three brand new multi-use rooms, it is the place to be for companies, training providers, clubs and other associations.  And behind the scenes, Fidelio Suite8 runs everything flawlessly on a day-to-day basis.

"Running events properly is no simple task", says Manager Niko Van Hoof. "Our clients, who are often specialist training providers, generally reserve a room months in advance.  And in the lead-up to their event, they adjust their reservations a number of times as the number of enrolments changes.  In these circumstances, an integrated software system is not just a luxury, but a necessity."

High customer satisfaction

ALM combined the Customer Relation Management (CRM) and Conference & Catering Management (CCM) modules.  Ever since, their events have been running smoothly and seamlessly, staff members have always been receiving the right instructions and the invoicing is accurate.
Van Hoof: "Our staff members are absolutely in the clouds with the improved efficiency.  You should have seen their total enthusiasm during training!  Our clients have noticed the difference too.  We're receiving more compliments, more frequently.  Especially when it comes to the way we follow their wishes to the letter."

Pulling out all the stops for us

The compliments are not without merit - ALM and Van Hessen have set up a very complex configuration.  "Van Hessen pulled out all the stops for us," explains Van Hoof.  "Our situation appeared to be so unique that Fidelio even decided to develop extra software.  ALM made use of it first, but the new elements are apparently going to be a part of the next Suite8-editie."

One of the family

Van Hessen coordinated the entire project.  Van Hoof: "I don't dare to think what would have happened if I'd chosen a different supplier.  The support and the customer-friendliness simply could not be better.  A few of the technicians are like part of the family, they've come out for extra fine tuning so many times.  And we truly appreciate the commitment they've shown."

In a subsequent phase, Van Hessen will install a Micros Register System in the ALM restaurant. So anyone looking for a great venue for a business lunch in Antwerp, knows exactly where to go!]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/customer-cases/antwerp-learning-meeting-point]]></guid></item><item><title><![CDATA[PCI compliant versions]]></title><link><![CDATA[http://www.vanhessen.be/en/support/faq/pci-compliancy/pci-geschikte-versies]]></link><description><![CDATA[If you have received a letter from us concerning the PCI compliancy of your creditcard interface, you can look up a recent list of compliant versions in the link displayed below. Please contact us for further details of the options available to you.
Micros.com compliance chart

If you wish to know more about the guidelines we use when installing these version, please look at the Best Practice Guide of your product 
Micros|Fidelio Best Practice Guides]]></description><pubDate><![CDATA[Sat, 19 May 2012 22:00:04 +0200]]></pubDate><guid><![CDATA[http://www.vanhessen.be/en/support/faq/pci-compliancy/pci-geschikte-versies]]></guid></item></channel></rss>
