Suite8 Customer Relation Management (CRM)

What is at the heart of a successful hotel? Highly satisfied guests who come... and keep coming! This is why the management of your guest relations is at the heart of Oracle Hospitality Suite8.

You win: you know your guest

• You collect information about your guests. Name and address details, but also preferences and specific wishes
• You think with your guests in mind. After all, you know which rooms they like to sleep in, what they like to eat and where they prefer to hold their meetings
• You keep your guests informed. Do you have an offer that particular guests are likely to find interesting? You can choose and contact these guests immediately with the Oracle Hospitality Mailing function

Your guests win: their hotel knows them

• Your guests don't need to keep supplying the same information over and over
• They are served on their beck and call, without even saying a word
• They are the first to find interesting offers in their mailboxes
• Do they stay in more than one of your hotels? They will certainly feel at home wherever they might be, thanks to the Hotel Connector module. Because it ensures their wishes are met wherever they might be

Would you like to know more about guest relation management with Suite8? Contact us now for more information.