Loyalty & relationship marketing

Build loyalty with flexible promotions

• Create your own special offers
• By adding target audience segmentation, marketing managers can use Gift & Loyalty for targeted marketing and promotions
• New guests gain points from their 1st visit, without the need to register upfront
• Self-service tools for guests to review their activity
• Base rewards on visit frequency, amount spent or purchased items
• Reward guests in different ways, like with coupons, gifts, discounts or voucher

Operational use

• Issue new loyalty cards, check the current balance or top up the balance
• All easily managed from the POS System or kiosk
• Extensive reporting
• You can also use the Gift & Loyalty system internally, like managing employee meals or employee benefits
• Cloud based, multi-lingual and available for multi-property use

Selling gift vouchers

• Sell gift vouchers to welcome more guests and generate additional revenue
• Promote your business to attract new guests and encourage repeat visits
• A gift voucher is a wonderful present. With a beautiful, appropriate presentation, it supports your branding

Rewards accumulation

• You can set flexible objectives in the reward program such as frequency or value of the transactions
• Accumulated value can be transformed in products
• Guests can settle their order fully or partly with the accumulated points

Automatic and targeted campaigns & vouchers

• Campaign can be targeted on specific interests
• Rewards loyal guests with personalized incentives
• Manage guests’ relations for multiple locations
• Vouchers can be issued for different target audiences

Measure results and get to know your guest

• Offer specific products to your guests by knowing their preferences
• The report interface offers data on your loyalty program, KPIs and individual guests
• Know the preference of the guest for particular products & categories (including feedback form)