Oracle Hospitality OPERA Cloud Property Management
- Web-based platform
- Mobile enabled
- Integrated solutions
- Access to the Oracle Hospitality Integration Platform
Great hotel performance at your fingertips
A smooth, efficient hotel operation has a major effect on guest satisfaction, staff motivation and profitability.
No wonder hoteliers have high demands when it comes to a property management system. It goes without saying that a decent working PMS is vital for business. To organize hotel operations, handle guest preferences and manage room inventory and rates without any hassle. Constantly improving hotel services while keeping data secure.
The OPERA Cloud PMS and full service of Van Hessen make IT work for you. We meet your needs so you can manage your property from A to Z. With open architecture and accessible information, built-in integrations and open API you can accelerate and respond to the latest innovations. While creating the perfect guest experience.
What distinguishes OPERA Cloud PMS?
Personalized guest experiences
Comprehensive guest profiles capture guest preferences and contribute to an enhanced customer lifetime value. By making this information accessible and workable for your hotel staff you create a solid base for memorable guest experiences.
- Create an exceptional guest journey
- Earn your guest loyalty
- Easy and direct communication
Have your historical, detailed and complete data and forecasts ready to hand and make your business decisions on operational insights and key metrics.
Get ready for next-generation reports & analytics and create your own tailor-made reports with the R&A tool.
- Various standard reports available
- Fully customizable with the R&A tool
- Report scheduling
- Gain insights and leverage analytics
This modern intuitive user-friendly interface is fully customizable on all levels. Such as user level, property level or chain level. The interactive dashboard guides you through all your departments. The hotel can manage all stationary in Word easily.
- Available on all browsers
- Available on all mobile devices
- Interactive & smart dashboard
Automatic rooming list import for groups
Enough of boring group administration. OPERA Cloud automatically detects and imports Excel columns into your block booking in a split second. Missing columns can easily be linked manually. This will result in a more productive, and less time-consuming workflow. Simply use your own template or import any rooming list your customers send you.
- Saves time
- User friendly
- Efficient & flexible template
Integrate all your operations
Extend OPERA Cloud PMS to other areas of your hotel operations with MICROS Simphony POS for F&B operations, and OSEM for your meeting & events department. The full integration to the OHIP marketplace, makes it cost effective and simple to integrate with preferred partners.
With these systems integrated you ensure seamless cooperation and communication between departments on all touchpoints. Empowering staff with more options and less work. Enabling them to fully focus on lifting the guest experience to the next level.
OSEM – OPERA Sales & Event Management
OPERA Sales and Event Management is a comprehensive integrated solution that allows you to manage your rooms, meetings and events from a single database. This makes it easy for different departments to work as a team. As it’s a cloud solution your staff can use this application during show arounds to share possible availability and information. OSEM will enhance your efficiency and therefore increase your revenue.
- One database for PMS & OSEM
- Advanced Event Management
- Customizable stationery
- Our solution fully supports your sales activities
Powerful rate management
Equip your revenue and reservations team with the best and most complete tool to reach your business objectives. Make it easier to identify opportunities, adapt to the ever-changing market conditions and maximize revenues. Empower your team with advanced reservation functionalities and link effortlessly with channel managers.
- Comprehensive rate strategy
- Different rate categories are possible like daily rates, dependent rates, advanced dynamic rate, best available rates etc.
- Integrates with channel managers, revenue management, marketing systems, etc.
- Managing room inventory
- Package management
(Oracle Hospitality Integration Platform)
Connect easily and carefree to the best hotel applications through OHIP. This integration platform is free to use and provides a range of different certified partners with whom you can fully integrate.
- Open API marketplace
(Application Programming Interface)
- Easy integration with certified partners
- 100% secure
Mobile dashboard - your business at hand
This mobile dashboard to insights at hand for the GM, front office, housekeeping and maintenance. Status and tasks can be updated in real-time and monitored remotely.
- Mobile on any device and operating system
- On any browser
- Real-time information
- Paperless operations